zdravim, na iPade pri zakupeni aplikacie mi po vyplneni hesla apple id vyhodi “Your payment method was declined” a hoci zadam spravne udaje z visa karty vyhadzuje mi tuto hlasku stale znova. Vie mi niekto pomoct?
Tiež mám ten istý problém konkrétne cez App Store,
objavilo sa to dnes (ešte včera som v pohode kupoval).
Appstore vyhadzuje okno so zadaním alternatívnej platobnej karty,
ja som však len prepísal údaje pôvodnej karty – ale nepomôhlo.
Berem to ako bug zo strany applu…
Jj presne tak, tuto kartu som pouzival na nakupu mnoho aplikacii a vyhodilo mi to az tento tyzden.. taktiez mam visa electron. skus napisat na support a daj prosim vediet co ti odpisali.
Volal som na hotline SLSP a dozedel som sa že od 28.12 zmenili podmienky resp. ochranné zabezpečenia.
Údajne vraj pribudol CBC kód ktorý bude musieť zadať predajca – čiže apple.
“Unfortunately, Apple is not able to troubleshoot or determine the specific cause of a card being rejected. When a credit card is rejected for any reason, this is a sign that something needs to be addressed by the issuer of the card being used. Your bank or credit card company will be happy to help you troubleshoot the error.
Please follow these steps with your bank or credit card company to troubleshoot the issue:
1. Contact your bank or credit card company and ask to speak with the fraud/security department.
2. Tell the representative that your security code is being rejected. Ask them to review your account to see what might be preventing you from using the card to purchase from the iTunes Store. Ensure that they thoroughly review your account until they locate and resolve what is causing the issue.
3. The bank or credit card company will need to remove any holds on your account. The bank or credit card company could also bypass the authorization process.
Once the bank has resolved your issue, the card should work with the iTunes Store.
If you are still unable to add a credit card to your account after following the above steps, you may wish to use an iTunes Store Gift Card for your purchases. Gift cards are available at many retailers, including the Apple Store.”
Dozvedel som sa že tento “problém” sa netýka len SLSP, sú to údajne nové bezpečnostné podmienky VISA/Master Card na ktoré SLSP pristúpila. Celý proces spočíva v tom že pokiaľ obchodník (v našom prípade apple) nepoužíva vrátane čísla kreditnej karty aj CBC/CVC kód je tranzakcia zo strany banky zamietnutá.
Keď som toto argumentoval v supporte applu, reagovali že nevedia prečo bola moja kreditná karta zamientnutá, mám kontaktovať banku alebo použiť inú kartu.